Partnership with EDVA

Order Placement: Orders for parquet board production are accepted between the 25th and 30th of each month for delivery in the following production cycle. Production commences upon receipt of a 50% prepayment and final confirmation of order details and quantities.

Dimensions: When ordering single-strip boards, the required width must be specified. Board lengths are determined during production and vary within standard ranges (e.g., shipments may include packs with lengths of 2200 mm, 2000 mm, 1800 mm, and 1600 mm).

Packaging: Each pack may contain up to two split (cut-in-half) boards, with a tolerance of up to 15% of the total pack volume.

Minimum Order Quantity (MOQ): 500 m².

Logistics: Delivery terms and lead times are confirmed individually based on project requirements and location. All delivery costs are at the customer’s expense.

Inspection & Returns: Upon receipt, products must be inspected within three working days. Returns are only accepted if the goods are in their original condition. Installed or processed boards are not eligible for return.

Natural Characteristics: Natural variations in color and texture between batches are inherent characteristics of wood and are not considered defects.

Warranty Disclaimer: Proper installation and maintenance guidelines must be strictly followed. The manufacturer's warranty does not cover issues caused by incorrect installation or neglect of maintenance instructions.